Policies and Procedures
Skool Is Out also regularly monitor the policies and procedures held by our clubs with the staff team to ensure that we are up to date with new legislation and gain feedback from service users on every aspect of the services we provide. This allows us to ensure that the quality of the service we provide is of the highest standard.
A succinct version of our organisation’s policies and procedures are available to view from the Parent’s Area of our website.
Skool Is Out and it’s clubs are fully insured for the provision of childcare as well as the care of children, parents/carers and staff, and our insurance certificates are on display in each of our venues evidencing our compliance with the necessary regulations.
All childcare organisations must be fully registered with the Social Care and Social Work Improvement Scotland (The Care Inspectorate). The Care Inspectorate is the independent scrutiny and improvement body for care and children’s services and regulate, inspect and support improvement of care, social work and child protection services for the benefit of the people who use them. Various kinds of organisations provide the services they regulate: local authorities, individuals, businesses, charities and voluntary organisations. Its their job to regulate and inspect care, social work and child protection services so that:
- Vulnerable people are safe
- The quality of these services improves
- People know the standards they have a right to expect
- They can report publicly on the quality of these services across Scotland
We receive regular inspections from the Care Inspectorate to ensure we are adhering to the guidelines set by the Health and Social Care Standards.
We will be asking for help and assistance from parents/carers, staff and service users throughout the year to enable us to internally evaluate and grade our service. This will be achieved through discussion and feedback from service users such as children’s discussion groups, our Kid’s Council, feedback forms, parent/staff social events and our annual 360 online survey. Further information can be located in our Parent’s Area.